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CRE/ Customer Care Executive ( Male / Female ) (On site) - Chemtex Speciality Limited

Date Posted: Aug 12, 2024
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Job Detail

  • Location:
    Kolkata, West Bengal, India
  • Company:
    Chemtex Speciality Limited
  • Type:
    Full Time/Permanent
  • Shift:
    No
  • Career Level:
    No
  • Positions:
    No
  • Experience:
    No
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Sep 07, 2024
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Job Description

1. Sales Support:

  • Provide support to the sales team by managing schedules, appointments, and travel arrangements.
  • Assist in the preparation of sales presentations, proposals, and contracts.
  • Act as a point of contact for the sales team, handling inquiries and requests.

2. Team Coordination:

  • Collaborate with sales managers and team members to develop and implement sales strategies.
  • Coordinate and communicate effectively with other departments to ensure the smooth flow of information and processes.

3. Customer Interaction:

  • Interact with customers to gather information, address inquiries, and provide assistance.
  • Ensure a high level of customer satisfaction by resolving issues promptly and professionally.

Training and Onboarding:

  • Train and onboard new members of the sales team.
  • Provide ongoing training and support to enhance the skills of the sales team.

7. Problem Solving:

  • Identify challenges and proactively work towards finding effective solutions.
  • Collaborate with the team to troubleshoot issues and improve processes.

8. Communication:

  • Act as a liaison between the sales team and other internal departments.
  • Communicate important information to team members and ensure a smooth flow of communication within the sales department.

9. Relationship Building:

  • Build and maintain strong relationships with customers, suppliers, and internal stakeholders.
  • Foster a positive and collaborative working environment within the sales team.

10. Process Improvement:

  • Identify areas for process improvement within the sales department and contribute to the development of more efficient procedures.

11. Monitoring and Reporting:

  • Monitor and report on key performance indicators (KPIs) relevant to the sales team's goals.
  • Provide regular updates to management on sales activities and achievements.


12. Project Management:

  • Manage special projects or initiatives related to sales and marketing efforts.

These responsibilities may vary based on the specific needs of the organization. A Senior Sales Coordinator is typically expected to have a combination of strong organizational, interpersonal, and communication skills to effectively support the sales team and contribute to overall sales success.
Requirements

Science Graduate (Pref. ), Excellent communication skills.

Job Information

Industry

Chemicals

Work Experience

4-5 years

Salary

3 - 4.8 Lac

City

Kolkata

State/Province

West Bengal

Country

India

Zip/Postal Code

700046

Skills Required

Job is expired

Company Overview

Chemtex Speciality Limited
Kolkata, West Bengal, India
0 Current Jobs Openings

The name Chemtex depicts Chemical Technology Experts. The early 1970s saw the foundation of Chemtex. And in the following decades, it expanded with its variety of indigenous chemicals and industries catered. Chemtex today remains a family owned comp... Read More

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