*Job Title:* Customer Service Representative (Fresher)
*Company:* BhagVaalay Enterprises Pvt Ltd
*Location:* Remote (Work from Home)
*Salary:* Up to ₹15,000 per month
*Job Type:* Full-Time
*About Us:*
BhagVaalay Enterprises Pvt Ltd is a dynamic startup focused on serving the Sanatani community through a wide range of Sanatan products. We are an e-commerce platform committed to providing exceptional products and services to our customers.
*Job Description:*
We are seeking a motivated and enthusiastic Customer Service Representative to join our team. As a fresher, you will be the first point of contact for our customers, providing them with exceptional service and support. This is a remote, work-from-home position, ideal for someone looking to kickstart their career in customer service.
*Responsibilities:*
- Handle customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, order status, and general inquiries.
- Resolve customer complaints and issues effectively, ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to improve overall customer service quality.
- Provide feedback on recurring issues to help improve processes.
*Qualifications:*
- Freshers are welcome to apply; no prior experience is required.
- Excellent communication skills in English (both written and verbal).
- Strong problem-solving skills and a customer-centric attitude.
- Ability to work independently in a remote setting.
- Basic computer skills, including familiarity with email, chat, and CRM tools.
- High school diploma or equivalent.
*What We Offer:*
- Competitive salary up to ₹15,000 per month.
- Opportunity to work with a growing startup and gain valuable experience.
- Flexible working hours and the convenience of working from home.
- A supportive team environment focused on professional growth.
*How to Apply:*
Interested candidates are invited to send their resume and a brief cover letter outlining why they are a good fit for this position to bhagvaalayenterprisespvtltd@gmail.com or Whatsapp to +919773989098
We look forward to welcoming a new member to our team!
Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Education:
Language:
Work Location: Remote
Expected Start Date: 20/08/2024
