Job Detail in India

Desktop Support Engineer (On site) - Acute Informatics Pvt. Ltd

Date Posted: Jul 30, 2024
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Job Detail

  • Location:
    Aligarh, Uttar Pradesh, India
  • Company:
  • Type:
    Freelance
  • Shift:
    Third Shift (Night)
  • Career Level:
    No
  • Positions:
    No
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Diploma
  • Apply Before:
    Aug 30, 2024

Job Description

We are seeking a motivated and skilled Desktop Support Engineer to provide technical assistance and support to end-users in our organization. The ideal candidate will have a strong understanding of desktop hardware and software, excellent problem-solving skills, and the ability to communicate technical information clearly.

Key Responsibilities:

  • Technical Support:
  • Provide first and second-level support to end-users for hardware, software, and networking issues.
  • Troubleshoot and resolve desktop and laptop issues related to operating systems, applications, and peripherals.
  • Assist with setup, configuration, and maintenance of workstations, printers, and other IT equipment.
  • Incident Management:
  • Record, track, and resolve technical issues using a ticketing system.
  • Escalate complex issues to higher-level support teams as needed.
  • Follow up with users to ensure issues are resolved satisfactorily.
  • User Support:
  • Assist users with software installations, updates, and configurations.
  • Provide training and guidance on best practices for using software and hardware.
  • Create and maintain user accounts, permissions, and group policies.
  • Maintenance and Upgrades:
  • Perform routine maintenance tasks such as system updates, antivirus scans, and backups.
  • Assist with the deployment of new hardware and software.
  • Ensure compliance with IT policies and security standards.

Job Types: Part-time, Temporary, Fresher, Freelance

Pay: ₹9,303.26 - ₹26,928.14 per month

Hari Kerja:

  • Monday to Friday

Sif:

  • Evening shift

Education:

  • Diploma (Preferred)

Experience:

  • IT: 1 year (Preferred)
  • total work: 1 year (Preferred)

Work Location: In person

Skills Required

Job is expired

Company Overview

, India

Acute Informatics Pvt. Ltd. is a CMMi Level 5 & ISO/IEC 27001:2013 certified organization, apt at delivering enterprise solutions & services which is conducive for organizations to stay ahead in today’s crowded competitive landscape. Its... Read More

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