This is an Internal document.
JOB DESCRIPTION
Service Officer
(Position Code – 6)
Job Role: Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction Cross-Selling Providing quality experience that will ensure retention and positive word-of-mouth Cash transaction with customers Back up to Branch Operations manager Job Requirement: Customer Orientation Meticulous Understanding of KYC norms and work experience of asset business processing. Eye for details Understanding Banking Should have handled SO profile
MBA/Graduate
