About this opportunity
With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey.
Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact.
We believe in trust – we trust each other to do the right things!
Therefore, we believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
What you will do
Remedy resources having exp to upgrade from Remedy 20x( On Prem) to Remedy Helix 21x ( On Prem).
Moreover, candidate who had installation exp of monolithic ITSM versions to containerized ITSM versions should definitely have high level exp on OpenShift platform / containerized env.
Hands-on experience in installing containerized ITSM applications including incident, change, problem, change management, asset and CMDB, Helix dashboards and reports, AND DWP application.
Experience in ITSM upgrades, preferably from monolithic ITSM versions to containerized ITSM versions.
You will bring
High level knowledge or hands-on experience in Redhat OpenShift is a plus.
Experience in manual data migration and automated data migration tools (familiarity with BMC data migrator is a plus)
Experience in ITSM configuration and custom workflow development using developer studio
Experience in building integration interfaces and Pentaho (spoon) jobs.
Experience with the DWP (configuring/building service catalog services)
Experience 8+ years
B.Tech Full time CSE/IT/ECE
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: India (IN) || Noida
Job details: Technical Authority Expert
Primary Recruiter: Vaibhav Raghuvanshi
Ericsson, one of Sweden's largest companies, is a provider of telecommunication and data communication systems, and related services, covering a range of technologies, including especially mobile networks. Directly and through subsidiaries, it al... Read More