Team Member-WBG OPERATIONS (OPS)-Customer Service Desk jobs in Kotak Mahindra Bank Delhi Delhi

Team Member-WBG OPERATIONS (OPS)-Customer Service Desk (On site) - Kotak Mahindra Bank

Date Posted: Aug 08, 2024

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Job Description – Commercial Operations
Summary – CFO Center
BU – Customer Service Desk
Grade-
Job Description
Job Role-

To handle day to day trade transactions, understanding client requirements,
Co-ordination with cpc for transaction processing and discrepancy resolution,
Dealing and co-ordinating with various business groups within the bank,
Ensuring error-free and timely execution of trade transactions.
Ensuring compliance and internal guidelines are being adhered to
Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS
Operations resolved in a timely manner.
Issuance of Letter of credit.
Initial scrutiny of documents for Trade before sending the documents to CPC for further processing.
Attending to front-end requirements of corporate customers.
To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all

deliverables are delivered / transactions processed as per the agreed TAT.
Job Requirement-

Qualification – Graduate / Post-Graduate
Experience – Minimum one year of relevant experience
Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr

banks), Banker to Issue Operations