Hiring Path:
Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.
For local/host country nationals, starting salary will be determined on the basis of qualification and experience, and/or salary history.
All Interested Applicants / All Sources
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
For more information on how to apply visit the Mission internet site https://in.usembassy.gov/embassy-consulates/jobs/mumbai/
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:
Start Date: Candidate must be able to begin working within a reasonable period of time (4-6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required
The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit's standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross-trained to function in any role as required by visa demand and scheduling.
Requirements:
EXPERIENCE: Minimum two (2) years of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required. (Please describe your previous and current job responsibilities in detail.)
Key Requirements:
Education Requirements:
Completion of two years of college or university studies is required. (Indicate you education as relevant for this position. Your response must also indicate if you have completed Class X or XII, or any other degree or vocational courses. Please specify the name of the Certificate/Degree/Diploma course and the major subjects for each qualification you possess. Also upload the certificates in pdf.)
Evaluations:
LANGUAGE: Fluency in English (speaking, reading, and writing) is required. Fluency in Hindi & Telugu (speaking) is required. This may be tested.
Please specify in your application your level of proficiency in each language listed on the vacancy announcement, using the following levels:
Level 1 (Basic): Examples: Basic greetings, phrases, numbers and signs.
Level 2 (Limited): Examples: Directions, simple questions.
Level 3 (Good Working Knowledge): Examples: Conversations about familiar topics, complex documents.
Level 4 (Fluent): Examples: Infer nuanced meaning from complex documents.
Level 5 (Translator): Examples: Certified professional translator in this language.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General in Mumbai may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
The U.S. Consulate General Mumbai values a workforce of different backgrounds, cultures, and viewpoints. We strive to create a welcoming environment for all. We encourage applicants from diverse backgrounds to apply.
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va
